Lowe’s Return Policy
If You have bought the product and could not find it good, or not been satisfied with it, you can return it. There are certain return threshold days limits and a few certain products may get ineligible for the return policy. Here is the full information regarding the return policy of Lowes Lumber products. There are generally couple of ways through which you can return the item.
Return the Product to a Store near you
Return the Product via Shipping
Return Threshold & Return Eligibility
The Product should be unused or should be new in condition.You can return it under 90 days from the date you purchased the product. 90 days is the maximum return threshold period given for the eligible products.Also, You can return it within 365 days, if your purchase was made with a, Lowe’s Business Advantage (LBA), Lowe’s Commercial Account (LCA), Lowe’s Business Rewards (LBR), or Lowe’s Advantage Card (LAC).However, there are exceptions in a few products which can only be returned within 30 days threshold limit (the details about this threshold period are given below).
What is a valid proof of purchase?
The most eligible valid proof of purchase will be the bill or receipt or invoice, which would have been given to you during the purchase of the product. However, if you have lost it or missed it somewhere, you can show other valid proofs of purchase. It could be your Credit card details through which your receipt can be retrieved or it can be Your Account Number or your Phone Number or the MyLowe’s Card which also can be used to retrieve the receipt data listed in the Lowes system.
Is it Possible to Return without Valid Proof of Purchase?
Yes, it is possible to return without valid proof of purchase. But it requires a valid Photo ID, it could be your Driving License, or State ID, or Military ID card. But here Lowe’s has the right to issue a credit for the product’s current value price as the store credit. Also without a Valid Proof of Purchase, it has the right to limit the number of items to be returned without valid proof, or even it has the right to refuse the returns which didn’t have valid proof of purchase.
Exceptions in Return Policy of Lumbers
Wood Chippers, Hedge trimmers, tillers, Edgers, liquid paints, Chainsaws, must be returned in unopened, new, and original condition within 30 days only. These items do not have 90 days threshold period for return. Special Orders having personally configured products or personal adaptations added, may be subject to a 20% restocking fee.
Non-Refundable items
Labor and installation charges, which were taken during the time of installing the product you purchased.Delivery and/or Lowe’s shipping charges (unless due to Lowe’s error).Refund cards , In-store credits, , and merchandise cards.Any gift card, including Lowe’s, 3rd- party, Master- Visa Card or American Express or any other gift cards.Safety equipments like face mask or any other face shielding item are out of the eligibility of return.
Is the Reason for the Return of is damaged Product, or Missing items, or a Shipping error?
If you have received a damaged product, or a defective product, or have found, a part missing from it, or any major changes which you didn’t suppose to have while purchasing. Then you can arrange an appointment in your home (to change the product or repair it for free) by contacting Lowe’s customer care at 1-800-445-6937 within three days of receiving the item to report the Shipping/ Delivery error or damages it has. The Repair will be free, however, if the repair is not covered under the manufacturer’s warranty then the charges will be accrued by the customer only.
title: “Lowe S Lumber Return Policy Bob Cut Magazine” ShowToc: true date: “2022-11-20” author: “Evelyn Dudley”
According to Lowe’s return policy, if the item isn’t used, you can return it and get an exchange or refund for it within 90 days from the purchase date and this works for lumber as well.
Things you should keep in mind while returning your purchased item:-
1.A valid proof of your purchase is required. Example:- receipt or a return barcode(look for it in your order details).2.The items that you are willing to return should be not only unused but also undamaged.3.According to Lowe’s return policy, your item may be exchanged or a refund for the same may be provided to you either in cash or credited to your account.4.The purchase and return should be from the same outlet.5.It’s interesting to see that they have special rules in their return policy for the one who buys stuff using Lowe’s Commercial Account(LCA), Lowe’s Business Advantage(LBA), Lowe’s Advantage Card(LAC), or Lowe’s Business Reward(LBR). These buyers can return or exchange their unused items even after 1 year.
In case you purchased an item online and weren’t satisfied, you can ship it back as well. Just make sure to provide them with all your purchase details along with a return slip.
Non-refundable items In Lowe’s lumber Return Policy:
1.Any damage to mechanical or electrical items after the purchase won’t be entertained. They very clearly state that the buyer is supposed to inspect such items very well before buying.2.Anything purchased from a third-party card such as a visa or MasterCard falls under non-refundable items.
Items that fall under the 30 days return policy:-
1.All the major appliances and electronics like TVs, washers, dryers, dishwashers, ovens, and microwaves among many others.2.Liquid paints.3.Plumbing equipment.4.Highway trailers(should be returned along with their papers).5.Holiday items. ( these must be returned before the holidays. Example: Halloween, Christmas). A very important note to make here is that according to Lowe’s 30 day return policy if any holiday items purchased after holidays are considered final sale/purchase and won’t be returned. 6.Outdoor power equipment such as generators, snow throwers, hedge trimmers, wood chippers among many others.
ID proofs that they might ask for Lowe’s lumber return policy:
1.First things first- receipt of the bought item. 2.A valid picture ID- it could be your driver’s licence or state ID.3.Your phone or mobile number.
Pointers that do not fall under the Lowe’s return policy but might help you:-
1.If you receive any damaged item due to shipping or any item that is in need of replacement, you can call their customer care number for help within three days of receiving the product.2.You can also use Lowe’s Service Advantage hotline number in case you need any general assistance or repair with your product. An appointment is needed for the same
Conclusion
Yes, you can return your stuff that didn’t serve your purpose which you didn’t release while buying. The only condition is it should be unused and in a good state. Lowe’s will provide you with an exchange or refund for your purchase according to their policy. Q1. How far back does Lowe’s look for a receipt? A1. Lowe’s can look back up to 90 days to 3 years of purchase. In some extreme cases, it can go back to 5 years. Q2. What if I don’t have the receipt of my purchase anymore? A2. Don’t worry! Lowe’s got your back. They have all stored in the computer invoice in case you purchased in cash and they surely will have your credit/debit card details if you purchase through it. Q3. Is it troublesome returning the products frequently? A3. Yes, returning too many of your purchased items can lead you to problematic purchases in the future. You may also get blacklisted. Q4. Does Lowe’s track the returns of its customers? A4. Yes, Lowe’s does track the return of its customers. Mainly those customers who return the product more often. They do so as to keep an eye on any fraud activity happening. Q5. Can I cancel my lumber order from Lowe’s? A5. Yes of course you can. There is no harm in cancelling your order. Just keep in mind that the order should be cancelled three days before delivery. If you are cancelling a special order of lumber then Lowe’s may charge you up to 20% of the restocking fee.
